It’s been a day of doctors, doctors who will only meet online, doctors with history who fit us in immediately, doctors who are backed up and leave a person on hold for a half hour and counting. I wish I could make an appointment with the online doctor while I’m on hold for my results with the other.
It’s been twelve days since I had my Covid test and I should have received results by now, but instead, I’m on eternal hold.
I want to talk about being on hold. Don’t they realize that they should leave a person on hold in peace to focus on other things? Don’t they realize that the temperament of the person on hold would be much better if they smoothed out the on-hold situation. It would save their phone staff time and free them from the responsibility of smoothing feathers of the irate on-holdee. The music cycle should last more than three minutes but more than that, there shouldn’t be any abrupt interruptions to get your attention if they’re not yet ready to talk to you. It really is annoying to try to work while you’re listening to the abrupt change on-hold sounds repeatedly grabbing for your attention. The absolute worst is when they use it as a way to advertise to you constantly for the time you’re waiting on the phone.
Yes, I am on the phone waiting for you. I do not need to be advised as to your total gifts to the world in exchange for my undying devotion, AKA, cash. I do not need to know about this feature I have no interest in hearing about. I don’t need more ways to spend my cash. You’ve likely already encouraged me to spend my cash in deeper and more creative ways than I ever thought possible.
Just pay for ten minutes of decent music, will you?
I swear, I think there’s only one person answering this fucking phone for a population of three million. I’m going to die in three years with this awful music still in my ears.
This is no way to write, the annoyance increasing, my mind blanking now and then as to why I’m holding on this call. I just want to know the results of my Covid test that I took twelve days ago. I would guess that it’s negative since the quick-results test was negative, but gees, can’t you just confirm it?
The only reason I’m calling is that my son is having some symptoms that could be Covid. Shit, almost any symptoms could be Covid, there’s such a wide array of them.
What, what is the answer? Yes or no? Yes? Or no?
Still on hold. Still listening to an awful three-minute loop of music. Still getting my thoughts interrupted by the abrupt stop. Yet, at this point, I hold no hope for actually speaking to a human. I’m in limbo, floating in space to another galaxy. Why is there so much space between galaxies?
Thank you for listening, jules